I was trying out Apilio but ran out of time on my trial and I think I got myself all a bit confused with it as well so I was wonder if you could help?
Can you confirm if this would possibly work with the app? I know it might be quite complex but it would be ace if it would work.
So I have 2 x Web Hooks (Running in IFTTT)
First - Is pause Sonos when phone call started.
Second - Is play Sonos when phone call ended.
However my phone system can’t work out if I’m in a call or not.
So when I’m in a call and another call comes in the web hook ‘Pause’ is triggered again since the system thinks that it’s a calls started action.
The call is placed inside a queue system, however if the caller hangs up and doesn’t wait until the line is free of the current active call.
The end call web hook is triggered since the phone system classes this as end call which then in turn triggers my Sonos to play while I’m still in a call.
Would I be able to use your app to combat this issue?
So if the call was started but not ended it wouldn’t tigger the end call applet if the current session wasn’t ended ?
If you need more information please let me know I hope you can understand me.